What Delta Offered Passengers Of An Overbooked Flight Is…

In exchange for $10,000, would you give up your seat on a flight? Well this was the exact same dilemma Delta passengers faced.

An overbooked Delta Airlines flight from Grand Rapids, Michigan to Minneapolis caused staff to offer passengers as much as $10,000 to give up their seats.

While patiently waiting for Delta flight 3550 at the gate, passengers were told by crew and a customer service agent that the flight had been oversold.

The bid began at $5,000 cash for eight passengers to volunteer to give up their seats and take a later flight. However, when no one was taking the deal, Delta increased the bid to $7,500 once boarding began.

The airline had increased the bid even further to $10,000 by the time most passengers had boarded the plane. That’s $80,000 for inconveniences caused to a handful of passengers.

One of the flight attendants even announced:

“If you have Apple Pay, you’ll even have the money right now.”

Inc. magazine technology columnist Jason Aten who was the first person to shared the bidding stated in a follow-up tweet:

“Yes, all six of us are still on the flight I don’t want to talk about it.” 

Daily Wire also reported an incident that happened back in April 2017 wherein travelers who agreed to give up their seats on overbooked flights would be provided compensation:

In April 2017, Delta sent employees an internal memo giving them authority to offer compensation of up to $9,950 to travelers who agreed to give up their seats on overbooked flights, the Post reported.

The news comes as summer travel gets more chaotic amid high gas prices, weather cancellations, overbooked flights, and airline staffing shortages. Some of this is residual from the pandemic, with more pilots taking early retirement. Also more people are traveling this year than in 2020 and 2021.

Delta CEO Ed Bastian later apologized for recent flight delays and cancellations in a LinkedIn post.

“If you’ve encountered delays and cancellations lately, I apologize. We have spent years establishing Delta Air Lines as the industry leader in reliability and while most of our flights continue to operate on time, this level of disruption and uncertainty is unacceptable.”

Sources: DailyWire, New York Post


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